Workplace Conflict and Mediation

By: Ron Moen

 

We hear again and again about former employees returning to their workplace and shooting to death former co-workers.  When unresolved grievances and hurt feelings take over and fester in people’s thoughts and emotions, the results, too often, can be violence and death.

Conflicts in the workplace can be solved before the escalate to this point.  The Columbia Basin Dispute Resolution Center helps people resolve their workplace conflicts.  We arrange for co-workers or supervisors and employees who aren’t getting along to sit down with two trained mediators who guide people in conflict through a safe, carefully designed process of negotiation.  As they move through this process the people in conflict are encouraged to listen to the other person’s concerns and feelings and to be open to new ways of looking at their situation. 

In addition to providing personal mediation services to often angry, stressed-out people in conflict, the Columbia Basin Dispute Resolution Center offers communication skill workshops for workplace Management and Staff.  In these workshops, you can learn basic communication skills such as active listening, tone and manner of speech, the importance of clarity, affirmation and respect in human interactions, etc.

Please call the Columbia Basin Dispute Resolution Center at 1-509-760-0706 if we can help you learn how to manage conflict or resolve a conflict in your life.